Refund and Returns Policy

Thank you for shopping with us! Each piece of wall art is made to order just for you, which means we do not hold inventory or resell returned items.
Because of this, all sales are final and we do not accept returns, exchanges, or cancellations once an order has been placed.

Damaged or Defective Items

We want you to love your order. If your item arrives damaged, misprinted, or defective, please contact us within 7 days of delivery with clear photos of the issue and your order number. We’ll be happy to send a replacement at no extra cost if the problem is verified.

Order Errors or Wrong Address

Please double-check your shipping information before confirming your order. We cannot issue refunds or replacements for items lost due to incorrect addresses or buyer error.

Color Disclaimer

Please note that actual colors may vary slightly due to differences in monitor settings and print processes.

If you have any questions or concerns about your order, please contact us at support@swen-mercer.com — we’re here to help!

---